Chrysler (FCA US, LLC) recall 26V362

Affected vehicles (1)

Component / system

Defect

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.

Risk / consequence

A vehicle fire increases the risk of injury.

Remedy

Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters are expected to be mailed June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.

Chronology of events

1. Jan 17, 2024

   On January 17, 2024, NHTSA opened a Recall Query into 2017-2018MY RU PHEV vehicles with a thermal event originating at or near the HV battery.

2. May 3, 2024

   On May 3, 2024, FCA US LLC ("FCA US") provided a full response to the inquiry.

3. Mar 27, 2026

   On March 27, 2026, NHTSA issued an expanded Recall Query into 2017 - 2026MY RU PHEV vehicles with a thermal event originating at or near the HV battery.

4. Apr 30, 2026

   On April 30, 2026, the FCA US Technical Safety and Regulatory Compliance ("TSRC") organization opened an investigation into some 2020-2022MY Chrysler Pacifica PHEVs experiencing fires originating from the HV battery.

5. May 1, 2026

   On May 1, 2026, FCA US provided a full response to the expanded inquiry. Since August of 2023, FCA US has received a total of 4 reports of vehicles which have had fires originating from the HV battery. These incidents occur at a very low frequency, and all have cells produced on an alternative assembly line at LGES with limited production. FCA US has attempted to repurchase these vehicles and has only received 1 vehicle for further analysis. The battery pack was analyzed by LGES, and the cause of the fire is undetermined. FCA US and LGES have analyzed warranty returns, manufacturing history, and assembly line processes at LGES and have not discovered any issues. Root cause investigation continues. As of May 15, 2026, FCA US is aware of 3 customer assistance records, 0 warranty claims, 4 field reports, and no other service records potentially relating to this issue for all markets with dates of receipt ranging from August 30, 2023, to January 16, 2026. As of May 15, 2026, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets.

6. May 28, 2026

   On May 28, 2026, FCA US determined, through the Vehicle Regulations Committee, that a safety defect exists in certain vehicles.

Notification schedule

Dealer notification

Jun 11, 2026 - Jun 11, 2026 No Dealers

Owner notification

Jun 23, 2026 - Jun 23, 2026 Phased Recall