Entry Steps May Extend While in Transit

Affected vehicles (1)

Component / system

Defect

Storyteller Overland, LLC (Storyteller) is recalling certain 2024-2026 GXV Hilt recreational vehicles. The entry door position switch may not make adequate contact to read that the door is closed, which allows the steps to deploy unexpectedly.

Risk / consequence

Steps extending while in transit increase the risk of a crash.

Remedy

Dealers will install a ground signal to the door switch circuit, free of charge. Owner notification letters were mailed April 29, 2026. Owners may contact Storyteller customer service at 1-888-999-7442.

Chronology of events

1. Jan 22, 2026

   On January 22nd, 2026, Storyteller's customer service team received a complaint that the GXV HILT's automatic steps deployed while driving causing damage to the steps.

2. Feb 19, 2026

   On February 19, 2026, the Product Safety Committee met, and Storyteller's Service Director presented that he had received four complaints of the GXV HILT's automatic steps deploying while the vehicles were in drive. The Committee began an investigation.

3. Mar 19, 2026

   On March 19, 2026, the Product Safety Committee voted to recall.

Notification schedule

Dealer notification

May 18, 2026 - May 18, 2026 No Dealers

Owner notification

May 18, 2026 - May 18, 2026 Phased Recall

Documents (5)