Exterior Driver Side Mirror May Detach

Affected vehicles (1)

Component / system

Defect

Prevost Car (US) Inc. (Prevost) is recalling certain exterior driver side mirrors with part number 990648. The mirror exhibits excessive play and may detach.

Risk / consequence

A detached mirror can reduce the driver's visibility and become a road hazard for other vehicles, increasing the risk of a crash.

Remedy

Prevost will inspect and replace the mirror as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed by March 10, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is ER26-006.

Chronology of events

1. September 2025

   September 2025 Prevost was informed by the supplier that certain driver-side rearview mirrors were potentially manufactured with dimensions not meeting the required specifications.

2. November 2025

   November 2025 Rearview mirrors exhibiting abnormal play were identified during Prevost vehicle production. An internal Prevost investigation was opened to identify the root cause and to determine if the issue is potentially safety related.

3. Dec 15, 2025

   2025-12-15 Prevost initiated durability testing of the subject driver-side exterior rearview mirrors.

4. Feb 3, 2026

   2026-02-03 Case was presented on Volvo Product Safety Evaluation Committee (PSEC) to evaluate if there is a potential safety-related issue. It was concluded that further investigation was required to complete the assessment.

5. Feb 4, 2026

   2026-02-04 Testing activities were completed. Analysis of the results indicated that the dimensional variation may increase the risk of mirror detachment.

6. Feb 6, 2026

   2026-02-06 Case was presented on Volvo Product Safety Evaluation Committee (PSEC) to evaluate if there is a potential safety-related issue. Decision made to raise the potential safety-related issue to Volvo Product Safety Committee (PSC) for review and determination.

7. Feb 12, 2026

   2026-02-12 Case was presented to Volvo Product Safety Committee (PSC). It was concluded that there was a safety-related defect, and that a recall is needed.

8. Feb 19, 2026

   2026-02-19 Defect Information Report submitted to authorities. No warranty claims related to this issue. No field reports, incidents, accidents, injury, or fatality were reported.

Notification schedule

Dealer notification

No Dealers

Owner notification

Jul 06, 2026 Phased Recall

Documents (8)