Mercedes-Benz USA, LLC recall 25V894

Affected vehicles (3)

Component / system

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Risk / consequence

A vehicle fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025120005. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on December 23, 2025.

Chronology of events

1. November 2024

   In October and November 2024 further, local inspections took place in coordination with the Chinese authority.

2. January 2025

   In January 2025, MBAG reviewed its investigations and considered whether the incidents were likely limited to the local conditions that seemed to only occur in China or could potentially occur elsewhere. While the analysis did not identify any specific combination of factors in another market, MBAG could not rule out the possibility that the combination of factors allowing for the thermal events of the EB330 may not occur in other environments. Therefore, out of an abundance of caution, on January 24, 2025 MBAG decided to conduct a worldwide safety recall to enhance the software within the battery management system of the high-voltage batteries. MBAG can confirm there are no warranty claims, field or service reports, and other information related to this defect in the US. Chronology Supplemental Notice 1: After the recall field action began globally in April, 2025, MBAG received reports of additional thermal events in May, 2025. Each of these incidents was outside the US. The additional fires were not limited to the original recall scope. MBAG initiated additional investigations throughout the summer, including detailed analysis of returned high voltage batteries and cells. The investigation reconfirmed that factors arising from certain EB330 production issues combined with external conditions might have led to the thermal events. The investigations also identified that influences from the supplier production process affecting the battery cell robustness also existed in battery cells produced after the originally established clean point. In consequence, this clean point could no longer be confirmed for the scope of vehicles included in the original recall campaign.

Notification schedule

Dealer notification

Dec 23, 2025 No Dealers

Owner notification

Jan 16, 2026 Phased Recall