Braun Corporation recall 25V759

Affected vehicles (3)

Component / system

Defect

Braun Corporation (Braun) is recalling certain 2021-2025 Chrysler Pacifica, 2022-2025 Toyota Sienna, and 2022-2026 Honda Odyssey vehicles equipped with wheel chair restraint retractors. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk / consequence

An unlocked wheelchair can move during transit or during a crash, increasing the risk of injury.

Remedy

Dealers will inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed December 23, 2025. Owners may contact Q'Straint's customer service at 1-800-987-9987 or Braun's customer service at 1-800-488-0359.

Chronology of events

1. Q'Straint is a sister company to BraunAbility, so we were notified of their recall in advance and provided assistance with their NHTSA filing, as they were not fully familiar with the process. However, BraunAbility received the official OEM notification from Q'Straint on 10/24/2025. Upon receipt of this formal notice, BraunAbility initiated its own OEM vehicle recall process.

Notification schedule

Dealer notification

Nov 03, 2025 - Nov 30, 2025 No Dealers

Owner notification

Nov 19, 2025 - Nov 30, 2025 Phased Recall