Battery Connection Failure May Cause Loss of Drive Power
Safety Recall
- Manufacturer
- Tesla, Inc.
- Units affected
- 12,963
- Recall opened
- Dec 9, 2025
- Report date
- Oct 10, 2025
- Manufacturer campaign
- SB-25-16-005
- Type
- Vehicle
Affected vehicles (2)
- TESLA MODEL 32025
- TESLA MODEL Y2026
Component / system
Defect
Tesla, Inc. (Tesla) is recalling certain 2025 Model 3 and 2026 Model Y vehicles. The battery pack contactors may fail, causing a loss of drive power.
Risk / consequence
A loss of drive power can increase the risk of a crash.
Remedy
Tesla Service will replace the battery pack contactors, free of charge. Owner notification letters were mailed December 9, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-16-005.
Chronology of events
- Aug 8, 2025
On August 8, 2025, Tesla’s Field Reliability team began investigating incidents identified through service records in which Tesla vehicles were unable to enter drive from a park condition and high coil resistance was found on the pack contactor resulting in contactor replacement. From August 8, 2025, through September 26, 2025, Tesla recovered pack contactors from the field and completed a detailed failure analysis. From September 29, 2025, through October 2, 2025, Tesla reviewed the failure analysis results, repair, and production records.
- Oct 3, 2025
On October 3, 2025, having completed the investigation and identified the scope of affected vehicles, Tesla made a determination to voluntarily recall the affected vehicles. As of October 7, 2025, Tesla has identified 36 warranty claims and 26 field reports related to this condition. Tesla is not aware of any collisions, injuries, or fatalities related to the condition.
Notification schedule
- Dealer notification
- Oct 15, 2025 - Oct 15, 2025 No Dealers
- Owner notification
- Dec 09, 2025 - Dec 09, 2025 Phased Recall
Source: NHTSA campaign 25V690000. Always confirm recall status and remedy availability with the manufacturer or a dealer using your VIN.