Odometer May Freeze

Affected vehicles (3)

Component / system

Defect

Rosenbauer America (Rosenbauer) is recalling certain 2019-2022 Avenger, 2019-2024 Commander, and Warrior fire trucks equipped with an Innovative Controls instrument panel. A software error may cause the odometer to freeze and not display accurate mileage.

Risk / consequence

An inaccurate odometer reading can unintentionally delay critical safety-related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.

Remedy

Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed September 10, 2025. Owners may contact Rosenbauer customer service at 1-651-462-1000.

Chronology of events

1. October of 2024

   • Starting in October of 2024 a project group was assembled to identify faults, risks, and determine a path forward. Weekly meetings were organized with a cross-functional team and members of our suppliers management team.

2. Jan 9, 2025

   • January 9th, 2025 a committee meeting was assembled to review information. Committee determination was that more information was needed to proceed, and a dedicated investigation team was organized.

3. Jul 15, 2025

   • From February 10th through July 15, 2025 biweekly meetings were organized with Product Compliance, Electrical Engineering, Chassis Engineering, Customer Service, Production Technicians, Supplier Management, and our suppliers management personnel. •July 15, 2025 a committee was assembled to review the investigation findings with the executive team, the determination of a safety defect was made.

Notification schedule

Dealer notification

Sep 15, 2025 - Nov 14, 2025 No Dealers

Owner notification

Sep 15, 2025 - Nov 14, 2025 Phased Recall