Cab Tilt Cylinder May Overextend and Drop the Cab

Affected vehicles (4)

Component / system

Defect

Spartan Fire, LLC (Spartan) is recalling certain 2024-2025 Metro Star, FC-94, 2025 Gladiator, and KME Panther vehicles. A missing mechanical stop may allow the cab tilt cylinder to be overextended.

Risk / consequence

Overextension of the cab tilt cylinder can cause the cab to drop, increasing the risk of injury.

Remedy

Dealers will inspect and replace the cylinder as necessary, free of charge. Owner notification letters were mailed November 19, 2024. Owners may contact Spartan customer service at 1-517-543-6400. Spartan's number for this recall is 24014.

Chronology of events

1. Oct 16, 2024

   October 16, 2024 – Spartan Chassis production had cab tilt cylinder failure in inventory.

2. Oct 18, 2024

   October 18, 2024 – Final stage manufacturer had the cab tilt cylinders fail during a tilting event. Spartan started investigations with Engineering and the Supplier. Quality alert issued in Spartan Chassis production.

3. Oct 21, 2024

   October 21, 2024 – Spartan determined the potential population and issued an initial stop ship at Spartan Chassis. PSR team created. Spartan issued SCAR with Supplier.

4. Oct 22, 2024

   October 22, 2024 – Spartan received additional information from Supplier on receival date of suspect product and filtered population. Spartan issued stop ship to all Spartan campuses and completed risk assessment.

5. Oct 23, 2024

   October 23, 2024 – Spartan determined final population. Escalated the issue to REV Group Management.

6. Oct 24, 2024

   October 24, 2024 – REV’s senior leadership approved a voluntary recall for this issue.

Notification schedule

Dealer notification

OCT 28, 2024 - NOV 01, 2024

Owner notification

NOV 04, 2024 - NOV 08, 2024

Documents (17)