Lower Control Arm Retention Fasteners Can Fail
Safety Recall
- Manufacturer
- Spartan Fire, LLC
- Units affected
- 48
- Recall opened
- Jul 2, 2024
- Owner notification
- Aug 5, 2024
- Manufacturer campaign
- 24010
- Type
- Vehicle
Affected vehicles (3)
- KME PANTHER2023–2025
- SPARTAN FIRE GLADIATOR2023–2025
- SPARTAN FIRE METROSTAR2023–2025
Component / system
Defect
Spartan Fire, LLC (Spartan Fire) is recalling certain 2023-2024 Gladiator, 2024-2025 Metro Star and 2024 KME Panther vehicles equipped with certain independent front suspension assemblies. The lower control arm retention bolts could become brittle and break after being tightened.
Risk / consequence
A broken bolt head can become a projectile, increasing the risk of an injury.
Remedy
Spartan Fire will replace the bolts, free of charge. Owner notification letters were mailed August 5, 2024. Owners may contact Spartan Fire customer service at 1-517-543-6400. Spartan Fire's number for this recall is 24010.
Chronology of events
- Mar 5, 2024
March 5, 2024 – Spartan OEM found a broken eccentric bolt on campus.
- Mar 25, 2024
March 25, 2024 – Spartan Chassis production heard bolt failure in final production.
- Apr 22, 2024
April 22, 2024 – Spartan found a 2nd broken eccentric bolt in final chassis production and started an investigation with the supplier.
- Apr 25, 2024
April 25, 2024 – Spartan created a PSR team. March 26 – June 7, 2024 – Supplier reviewed and repaired chassis cab on Spartan campus. Supplier investigated the issue, completed 3rd party analysis, risk assessment, root cause analysis and Supplier contained their production.
- Jun 5, 2024
June 5, 2024 – Supplier provided Spartan with serial number list and date range of affected product.
- Jun 6, 2024
June 6, 2024 – Spartan determined the potential population. Stop ship issued at Spartan.
- Jun 11, 2024
June 11, 2024 – Spartan completed risk assessment. June 19-20, 2024 – Spartan reviewed risk assessment with Supplier to review potential field action.
- Jun 24, 2024
June 24, 2024 - Escalated the issue to REV Group Management.
- Jun 28, 2024
June 28, 2024 – REV’s senior leadership approved a voluntary recall for this issue.
Notification schedule
- Dealer notification
- JUL 29, 2024 - AUG 02, 2024
- Owner notification
- AUG 05, 2024 - AUG 09, 2024
Documents (16)
Source: NHTSA campaign 24V507000. Always confirm recall status and remedy availability with the manufacturer or a dealer using your VIN.