LED Backlight Circuit Board Failure May Cause Fire

Affected vehicles (7)

Component / system

Defect

Highland Ridge RV (Highland Ridge) is recalling certain 2022-2023 Mesa Ridge TT, Mesa Ridge XLT FW, Open Range Roamer FW, Open Range TT, Silverstar TT, and Silverstar XLT FW trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.

Risk / consequence

A circuit board that overheats increases the risk of a fire.

Remedy

Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904606.

Chronology of events

1. Apr 5, 2024

   4/5/2024 Suburban notified Jayco Inc. Compliance by email of their equipment recall 24E-028 that they filed with NHTSA regarding certain slide in range models that contain Red LED backlight knobs that we purchased affected by their equipment recall 24E-028.

2. Apr 8, 2024

   4/8/2024 The Warranty Incident Review Committee (WIRC) discussed the incident and elevated it to CPAC.

3. Apr 17, 2024

   4/17/2024 The Corrective Preventive Action Committee (CPAC) discussed the incident and elevated it to SSC.

4. Apr 25, 2024

   4/25/2024 The Safety Steering Committee (SSC) met and voted to proceed with filing a safety recall with NHTSA. Jayco is not aware of any warranty claims or injuries related to this matter.

Notification schedule

Dealer notification

MAY 30, 2024 - MAY 30, 2024

Owner notification

MAY 30, 2024 - MAY 30, 2024

Documents (14)