Subaru of America, Inc. recall 23V754

Affected vehicles (4)

Component / system

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.

Risk / consequence

A broken driveshaft can cause a loss of drive power while driving or vehicle rollaway when the vehicle is in park without the parking brake engaged. Either of these scenarios can increase the risk of a crash.

Remedy

Dealers will inspect and replace the left and right front driveshafts as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRP-23.

Chronology of events

1. Aug 30, 2023

   August 30, 2023 – The supplier identified quench cracking on the outer diameter of the outer race during magnetic particle inspection. The supplier’s initial findings indicated that there had been no outflow to Subaru.

2. Sep 14, 2023

   September 14, 2023 – After a reevaluation of scope, the supplier determined that affected product had been shipped to Subaru. Subaru received information from the supplier indicating a crack on the surface of an outer race of the front drive shaft assembly. Subaru and the supplier initiated a joint study to determine the safety impact of a crack in the outer race.

3. October 2023

   October 2023 – The supplier presented their findings of the scope of affected parts shipments. Subaru worked with the part supplier to trace the affected parts based on the lot number information.

4. Nov 2, 2023

   November 2, 2023 – For the entire population of potentially affected vehicles, Subaru is not aware of any field reports, warranty claims, or VOQs. However, out of an abundance of caution, Subaru decided to conduct a safety recall. Subaru is not aware of any reports involving accident or injury related to this condition.

Notification schedule

Dealer notification

NOV 10, 2023 - NOV 10, 2023

Owner notification

JAN 08, 2024 - JAN 08, 2024