Fire Truck Water Pump May Fail

Affected vehicles (2)

Component / system

Defect

Marion Body Works Inc. is recalling certain 2022 Gladiator and 2023 MetroStar emergency vehicles. After the vehicle is reversed, the transmission control module (TCM) may fail to achieve the 4th gear lockup needed to initiate the water pump.

Risk / consequence

A fire truck that is unable to pump water increases the risk of injury during a fire.

Remedy

Dealers will update the TCM software, free of charge. Owner notification letters were mailed May 30, 2023. Owners may contact Marion's customer service at 1-715-754-5261.

Chronology of events

1. January 2023

   In January 2023 – Spartan Fire received notice from Final Stage Manufacturer of potential issue with 4th gear lock up. Spartan Engineering and customer service started an investigation.

2. Feb 2, 2023

   February 2, 2023 – PSR team was created. February 2 – 14, 2023 - Working with W.W. Williams on issue, potential cause, risk and remedy. February 14 - 17, 2023 - A population was identified with W.W. Williams. Risk assessment completed internally. Stop ship issued within Spartan Fire.

3. Feb 22, 2023

   February 22, 2023 - Escalated the issue to REV Group Management.

4. Mar 3, 2023

   March 3, 2023 – REV’s senior leadership approved a voluntary recall for this issue.

5. May 5, 2023

   May 5, 2023 - Marion Body Works was notified of this issue and began the process of correction.

Notification schedule

Dealer notification

MAY 30, 2023 - MAY 30, 2023

Owner notification

MAY 30, 2023 - MAY 30, 2023