Emergency Lights May Fail to Activate

Affected vehicles (1)

Component / system

Defect

Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 vehicles. The emergency light sensors may have been installed incorrectly, causing the emergency lights to fail to activate after a rollover event.

Risk / consequence

Emergency lights that fail to activate can increase passenger evacuation time, increasing the risk of injury.

Remedy

Prevost will inspect and reinstall the emergency light sensors, if necessary, free of charge. Owner notification letters are expected to be mailed December 30, 2022. Owners may contact Volvo Bus' customer service at 1-866-870-2046.

Chronology of events

1. Sep 9, 2022

   2022-09-09 Information regarding emergency light sensors potentially inadequately installed was reported to Prevost. The incorrect sensor installation was identified by Volvo during an internal production inspection.

2. Sep 9, 2022

   2022-09-09 Internal Volvo and Prevost investigation was opened to identify the root cause and to determine if the issue is safety related.

3. Nov 1, 2022

   2022-11-01 Case was presented on Volvo Product Safety Working Group (PSWG) to evaluate if there is a potential safety related issue.

4. Nov 10, 2022

   2022-11-10 Case was presented to Volvo Product Safety Committee (PSC). It was concluded that there was a safety related defect and that a recall is needed.

5. Nov 15, 2022

   2022-11-15 Safety Recall report submitted to authorities. No warranty claims related to this issue. No other field reports, incidents, accidents, injury, or fatality were reported.

Notification schedule

Dealer notification

DEC 30, 2022 - DEC 30, 2022

Owner notification

DEC 30, 2022 - DEC 30, 2022

Documents (13)