Kia Motors America recall 22V158
Safety Recall
- Manufacturer
- Kia Motors America
- Units affected
- 30,362
- Recall opened
- May 13, 2022
- Report date
- Mar 15, 2022
- Manufacturer campaign
- SC232
- Type
- Vehicle
Affected vehicles (1)
- KIA CADENZA2014–2016
Component / system
Defect
Kia Motors America (Kia) is recalling all 2014-2016 Cadenza vehicles. During manufacturing, the front windshield may not have been properly bonded to the vehicle, allowing it to detach.
Risk / consequence
A front windshield that detaches from a vehicle can increase the risk of a crash or injury.
Remedy
Dealers will inspect the front windshield glass. If necessary, the windshield will be removed and reinstalled. Repairs will be performed free of charge. Owner notification letters were mailed May 13, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC232.
Chronology of events
- September 2021
September 2021 Through regular monitoring of field data, Kia North America (Kia NA) Safety Office identifies potential front windshield glass looseness complaint on a 2016MY Cadenza. Kia NA Safety Office conducts preliminary evaluation of warranty claims of windshield glass leaks, wind noise and flapping. October-November 2021 Kia NA Safety Office continues to analyze field data to identify potential loose windshield glass incidents and locates potential vehicle for inspection. No customer complaints of complete windshield glass separation. No reports of injuries or crashes.
- Nov 17, 2021
November 17, 2021 Kia NA inspects a 2016MY Cadenza vehicle and identifies windshield glass looseness on certain sections of glass. Following vehicle inspection, windshield glass is removed and shipped to Kia NA for further investigation.
- Dec 20, 2021
December 20, 2021 Kia NA receives the shipped 2016MY Cadenza windshield glass. Kia NA Safety Office inspects windshield glass and identifies insufficient primer application on certain sections of glass.
- Jan 25, 2022
January 25, 2022 Kia NA Safety Office locates a 2014MY Cadenza for inspection. Vehicle inspection reveals windshield glass looseness on certain sections of glass. Windshield glass was not removed in order to conduct further investigation. Kia NA begins vehicle repurchase process.
- Feb 16, 2022
February 16, 2022 The windshield glass for the 2016MY Cadenza previously inspected is sent to Kia Corporation (Kia HQ) for its further investigation.
- Feb 26, 2022
February 26, 2022 Kia HQ receives the shipped windshield glass from subject 2016MY Cadenza. March 3-4, 2022 Kia NA receives repurchased 2014MY Cadenza vehicle. Kia NA Safety Office removes windshield glass from the vehicle and confirms insufficient adhesion along certain sections of windshield. March 7-8, 2022 Kia HQ informs Kia NA Safety Office of its 2016MY Cadenza windshield glass investigation results. Kia HQ confirms windshield glass had lower primer thickness along certain sections of the windshield. 1 Kia HQ advises Kia NA Safety Office that while exact cause of condition is not known, it is believed to be due to a deviation in the application of primer to the front windshield glass at the vehicle assembly plant.
- Mar 8, 2022
March 8, 2022 Kia NA decides to conduct a safety recall of the 2014-2016MY Cadenza vehicles. 256 warranty claims [dates of receipt 8/31/16—10/25/21], 25 techline cases [dates of receipt 4/11/17— 1/4/21] and 24 customer complaints [10/26/16—10/6/21] of windshield glass looseness. No complaints of complete windshield glass separation. No fatalities, injuries, crashes or fires. 2
Notification schedule
- Dealer notification
- MAY 10, 2022 - MAY 10, 2022
- Owner notification
- MAY 13, 2022 - MAY 13, 2022
Source: NHTSA campaign 22V158000. Always confirm recall status and remedy availability with the manufacturer or a dealer using your VIN.