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20V783Vehicle

Lighting and HVAC Display May Lock Up

Safety Recall

View on NHTSA.gov Is my vehicle affected?
Manufacturer
Halcore Group, Inc.
Units affected
7
Recall opened
Dec 15, 2020
Owner notification
Jan 11, 2021
Manufacturer campaign
20E-078
Type
Vehicle

Affected vehicles (3)

  • AEV FREIGHTLINER M2 AMBULANCE2021
  • AEV TRAUMAHAWK2020–2021
  • AEV TYPE 1 F-SERIES AMBULANCE2020

Component / system

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect

Halcore Group, Inc. (Halcore) is recalling certain 2020-2021 American Emergency Vehicle Traumahawk Type I Ram 4500, 2020 American Emergency Vehicle Type I Ford F-450 and Ford F-550, and 2021 American Emergency Vehicle Medium Duty Ambulance Freightliner M2 vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

Risk / consequence

If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

Remedy

Halcore will notify owners, and dealers will provide updated replacement Vista IV units, free of charge. The recall began January 11, 2021. Owners may contact Halcore customer service at 1-800-447-0343. Halcore's number for this recall is 20E-078.

Chronology of events

  1. We received notification from Weldon regarding Equipment recall 20E-078 during early December

Notification schedule

Dealer notification
DEC 21, 2020 - JAN 15, 2021
Owner notification
DEC 21, 2020 - JAN 15, 2021

Documents

Source: NHTSA campaign 20V783000. Always confirm recall status and remedy availability with the manufacturer or a dealer using your VIN.