Incorrect Processor Power Voltage may Stop Display
Safety Recall
- Manufacturer
- Halcore Group, Inc.
- Units affected
- 251
- Recall opened
- Dec 1, 2020
- Owner notification
- Dec 8, 2020
- Manufacturer campaign
- —
- Type
- Vehicle
Affected vehicles (2)
- HORTON TYPE I2020
- HORTON TYPE III2020
Component / system
Defect
Halcore Group, Inc. (Halcore) is recalling certain 2020 Horton Emergency Vehicles Type I and III and ambulances equipped with Weldon i4G Vivtech Displays. The processor that runs the display may stop functioning without warning, causing items operated through the control panel to not function.
Risk / consequence
If the control panel stops functioning, a delay in emergency services may occur, increasing the risk of injury.
Remedy
Halcore will notify owners, and dealers will inspect and repair the i4G Vivtech rear and/or front display within the serial number range, free of charge. The recall began December 8, 2020. Owners may contact Halcore customer service at 1-800-447-0343.
Chronology of events
- November 2020
November 2020 Idex/Weldon made HEV aware of a i4G Vivtech control panel issue.
Notification schedule
- Dealer notification
- DEC 07, 2020 - DEC 14, 2020
- Owner notification
- DEC 07, 2020 - DEC 14, 2020
Documents
Source: NHTSA campaign 20V745000. Always confirm recall status and remedy availability with the manufacturer or a dealer using your VIN.