NU Car rental of vehicles with open recalls
NHTSA is actively investigating this potential safety issue.
- Manufacturer
- Ford Motor Company
- Component
- NONE
- Opened
- Jun 9, 2026
- Closed
- Still open
- Model years
- 2021–2025
- Type
- Audit Query
Summary
NHTSA is opening this Audit Query (AQ) to investigate NU Car Rentals (NU Car) for compliance with the requirements of the National Traffic and Motor Vehicle Safety Act.The Safety Act requires that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i). NHTSA is in receipt of information that indicates NU Car rented at least two vehicles to consumers without having performed required recall repairs. The Vehicle Owner Questionnaires (VOQ) related to this investigation can be found on nhtsa.gov by searching for ID number 11730449 and 11504655. Accordingly, we are opening this audit query to seek additional information concerning this issue.
Vehicles under investigation (2)
- FORD EXPEDITION2021
- HYUNDAI PALISADE2025
Source: NHTSA investigation AQ26001. Investigations are NHTSA's review of a potential safety issue and may or may not result in a recall.